This privacy policy (Privacy Policy) describes the policies and procedures applicable to the collection, use, disclosure and protection of Your information shared with Us while You use the Platform, and for the purpose of this Privacy Policy We, Us, or Our refers to any of the Company or Alab Technology Pvt Ltd or both of them, wherever context so require and the terms You, Your, Yourself or User refer to user of the Platform. We value the trust You place in Us. That is why We maintain reasonable security standards for securing the transactions and Your information.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at All In One Online Delivery App unless otherwise defined in this Privacy Policy.
This Privacy Policy is incorporated into and subject to the terms of use available on the Platform (“Terms”) and shall be read harmoniously and in conjunction with the Terms. All capitalised terms used herein however not defined under this Privacy Policy shall have the meaning ascribed to them under the Terms.
1. Collection of Information
We collect various information from You when You access or visit the Platform, register or set up an Account on the Platform or use the Platform. You may browse certain sections of the Platform and the Content, without registering an Account on the Platform. However, to avail certain Services on the Platform, You are required to set up an Account on the Platform. This Privacy Policy applies to information(s), as mentioned below and collected about You:
- Personal Information: You may provide certain information to Us voluntarily while registering on the Platform for availing Services including but not limited to Your complete name, mobile number, location and any other information voluntarily provided through the Platform (“Personal Information”). The act of providing Your Personal Information is voluntary in nature and We hereby agree and acknowledge that We will collect, use, store, transfer, deal with and share such details in compliance with applicable laws and this Privacy Policy.
- Sensitive Personal Information: For the purpose of this Privacy Policy, Sensitive Personal Information consists of information relating to the following:
-passwords
-financial information such as bank account or credit card or debit card or other payment instrument details;
-physical, physiological and mental health condition;
-sexual orientation;
-medical records and history;
-biometric information;
-any details relating to the above as provided to a body corporate for providing services; and
-any details relating to the above, received by a body corporate for processing, stored or processed under lawful contract or otherwise.
-any other information that may be regarded as Sensitive Personal Information” as per the prevailing law for the time being in force.
Provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Sensitive Personal Information.
You may be asked for the payment details to process payments for the Services. You may also be asked to provide certain additional information about Yourself on a case to case basis.
Transactional Information: If You choose to avail the Services through the Platform, We will also collect and store information about Your transactions including transaction status, order history, number of transactions, details and Your behaviour or preferences on the Platform. All transactional information gathered by Us shall be stored on servers, log files and any other storage system owned by any of Us or by third parties.
Location Based Information: When and if You download and/or use the Platform through Your mobile, tablet, and/or any other computer sources or electronic devices, We may receive information about Your location, Your IP address, including a unique identifier number for Your device. The information you provide may be used to provide You with location-based Services including but not limited to search results and other personalized content. If You permit the Platform to access Your location through the permission system used by Your device operating system, the precise location of Your device when the Platform is running in the foreground or background may be collected. You can withdraw Your consent at any time by disabling the location tracking functions on Your device. However, this may affect Your experience of certain functionalities on the Platform. In addition to the above, Your IP address is identified and used to also help diagnose problems with Our server, resolve such problems and administer the Platform. Your IP address is also used to help identify You and to gather broad demographic information.
The primary goal in doing so is to provide You a safe, efficient, smooth, and customized experience on the Platform. The information collected allows Us to provide the Services and/or features on the Platform that most likely meet Your needs, and to customize the Platform to make Your experience safer and easier. More importantly, while doing so, We collect the above - mentioned Personal Information from You that We consider necessary for achieving this purpose.
We may also collect certain non-personal information, such as Your internet protocol address, web request, operating system, browser type, other browsing information (connection, speed, connection type etc.), device type, the device's telephone number, URL, internet service provider, aggregate user data, software and hardware attributes, the URL of the previous website visited by You, list of third-party applications being used by You, pages You request, and cookie information, etc. which will not identify with You specifically, the activities conducted by You(“Non - Personal Information”),while You browse, access or use the Platform. We receive and store Non-Personal Information by the use of data collection devices such as “cookies” on certain pages of the Platform for various purposes, including authenticating Users, store information (including on Your device or in Your browser cache) about Your use of our Services, remembering User preferences and settings, determining the relevancy of content, delivering and measuring the promotional effectiveness, and promote trust and safety, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people. Certain additional features may be offered on the Platform that are only available through use of a “cookie”. We place both permanent and temporary cookies in Your device. We may also use cookies from third party partners for marketing and analytics purposes.
You are always free to decline such cookies if Your browser permits, although in that case, You may not be able to use certain features or Services being provided on the Platform.
2.Use of Information
3.Sharing of Information
-Third Party Service Providers
-Compliance with law
-Acquisition Sale or Merger:
-Sharing of information with third party for operation of the Platform
-Sharing of information with any member of Our Group or affiliated entities, third parties and transfer outside India:
4. Security Precautions and Measures
5. Retention of Your Personal Information: We maintain records of Your Personal Information only till such time it is required for the Purposes, or for as long as required by applicable law. When You request us to delete Your information, we will honour the said request, but we may retain certain information about you for the purposes authorized under this Privacy Policy unless prohibited by law
6. Links to Other Third Party Sites and collection of information: The Platform may link You to other third-party Platforms (“Third-Party Sites”) that may collect Your Personal Information including Your IP address, browser specification, or operating system. We are not in any manner responsible for the security of such information or their privacy practices or content of those Third-Party Sites. Additionally, You may also encounter “cookies” or other similar devices on certain pages of the Third-Party Sites and it is hereby clarified that the Platform does not control the use of cookies by these Third-Party Sites. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these third-party providers and Third-Party Sites. We recommend that when You enter a Third-Party Site, You review the Third-Party Site’s privacy policy as it relates to safeguarding of Your information. We may use third-party advertising companies to serve ads when You visit the Platform. These companies may use information (not includingYour name, address, email address, or telephone number) about Your visits to the Platform and Third-Party Sites in order to provide advertisements about goods and services of interest to You. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites.
7. Public Posts: You may provide Your feedback, reviews, testimonials, etc. on the Platform on Your use of the Services (“Posts”). Any content or Personal Information and Posts that You share or upload on the publicly viewable portion of the Platform (on discussion boards, in messages and chat areas, etc.) will be publicly available, and can be viewed by other users and any and all intellectual property rights in and to such Posts shall vest with Us. Your Posts shall have to comply with the conditions relating to Posts as mentioned in the Terms. We shall retain an unconditional right to remove and delete any Post or such part of the Post that, in Our opinion, does not comply with the conditions in the Terms or where applicable law requires us to remove such Post. We reserve the right to use, reproduce and share Your Posts for any purpose. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.
8. Children's Privacy:These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
9. Changes to this Privacy Policy: We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
